Service Level Agreement (SLA)
This agreement consolidates Sage Studio's definitive operational standards, turnaround guarantees, and cinema-grade technical benchmarks across every engagement model.
24-Hour Brief Response
Every creative brief, RFP, and consultation request submitted through our official channels receives a dedicated response from an executive creative director or technical producer within 24 hours.
Mutual NDA on Inception
We execute a comprehensive bilateral Non-Disclosure Agreement prior to receiving proprietary brand assets, confidential scripts, or pre-release product designs, ensuring immediate protection.
Dedicated Neural Compute
Production workloads are routed to dedicated multi-GPU neural clusters and reserved cloud compute nodes, preventing queue contention and guaranteeing consistent delivery schedules.
Turnaround Times per Engagement Tier
Project-Based Services
Scope: Flagship commercials, hero AI films, key visual campaigns, and launch films.
Deliverables: End-to-end creative direction, script & visual treatment, 4K AI video mastering, bespoke character generation, cinematic sound design & foley.
Creative Retainers
Scope: Embedded AI studio partnership for ongoing brand content across all channels.
Deliverables: Guaranteed monthly production hours, continuous prompt & model fine-tuning, rapid A/B campaign variants, direct Slack/Discord access to creative directors.
Production Packages
Scope: Structured, ready-to-deploy digital humans, campaign bundles, and virtual spokespersons.
Deliverables: Photorealistic digital avatar with expressive lip-sync, multi-language voice cloning, multi-format delivery (16:9, 9:16, 1:1), broadcast-ready assets.
Custom B2B Engagements
Scope: Bespoke strategic systems, proprietary pipelines, and enterprise-scale deployments.
Deliverables: Private model fine-tuning on brand archives, sub-100ms digital human API integration, custom tooling for internal teams, full enterprise security audit.
Standard Production Guarantees
Director-Supervised Revision Cycles
Every frame and generation sequence is curated by seasoned creative directors. We do not deliver raw algorithmic outputs; each iteration undergoes hands-on art direction to ensure tone, pacing, and brand resonance.
Temporal Flicker Elimination
Using proprietary temporal consistency algorithms and multi-pass frame stabilization, we eliminate the jitter, warping, and texture swimming typical of consumer-grade generative tools.
Studio-Grade Color Mastering
Master deliverables are graded in professional cinema color spaces (Rec.709, HDR10, and DCI-P3) and exported in uncompressed industry-standard master formats including ProRes 4444 XQ and 4K 60FPS DCI.
Ready to Initiate a Scoped Production?
Schedule an initial alignment call or submit a creative brief. Your 24-hour response SLA begins upon submission.